Your Life Counselling & Supervision Counselling for children and adults near Bristol

Frequently Asked Questions


How do I know if I need counselling?

Only you can decide whether you need counselling. You may have found your friends and family are not as supportive and responsive as you may wish or you feel embarrassed discussing your issue with them.

You may feel guilty burdening others with your problems. Counselling provides a regular time for you to talk about your problems for as long as necessary.

Counselling can help you develop better ways of coping allowing you to be more emotionally independent and freeing you of your distress.


What are the benefits?

• It can help you see difficulties more objectively.
• It can help you express your feelings and come to terms with experiences.
• It can build self esteem and confidence.
• It can help you take control of your life and become more assertive.
• It can improve communication and relationships.
• It can help you gain skills.
• It can help you setting goals.



FAQ. meeting

What will happen at my first appointment?

The first session is an opportunity for you to talk about what you hope to achieve for yourself and what the issues are as you see them. It is also a chance for you and me to ask questions so we can see if what I offer is appropriate for your needs. There is absolutely no obligation to continue past this stage. If we decide to proceed, time/frequency and focus of the sessions and the fee is agreed. Most clients find to get the best out of their sessions and make long lasting change they need to have at least 6 to 8 sessions and some find they need to continue for longer to focus on deeper issues which could be up to 6 months to a year. Your sessions will be reviewed after 6/8 sessions and at this point if you wish to end the sessions that's completely up to you.


How often do I need to come?

The sessions are tailored to your individual need but it depends on your circumstances. Although most clients find it beneficial to start with meeting once a week as this gives you an opportunity to develop a trusting relationship and confidence.


Why choosing Your Life Counselling?

  • Flexible appointment times arranged at a frequency to suit your lifestyle and an opportunity to access Skye Counselling. Evening and Saturday sessions available.

  • No waiting list and a guarantee that you will speak to a qualified counsellor within 24 hours of your enquiry.

  • Free resources supporting your development (relaxation CD, reading list tailored to your needs and information worksheets).

  • A welcoming friendly local service, space to explore thoughts and feelings without being judged and a relaxing environment

  • A creative approach using art materials and visualisation.


  • Skype Counselling


    What is Skype counselling?
    It is like having face-to-face counselling but you will be talking via the internet. You will talk and see your counsellor on the computer/Tablet screen.

    How do I get Skype on my computer.Skype is software that you can easily download from the Internet, for free and it’s safe and virus free. You must have a broadband service and be able to download a Skype program. Skype counselling is not suitable for mobile phones.

    Will Skype counselling suit me?
    Skype counselling best suits clients who are housebound, as well as those living in an area, where it is difficult to access a counselling service. Also, you may have children and unable to get childcare. For business people, who often travel aboard, it could be difficult to access a regular counselling so can benefit from Skype counselling.

    What do I need to do to access Skype counselling?
    You will need to download free Skype software, have a high-speed broadband connection and a video camera and microphone (or a headset). Most laptops have a built in camera and microphone. You need to test that it works, before your Skype session, so I suggest you trying Skype a friend. You will need to telephone or email to arrange a session and I will then give you further information.

    How will I pay for a Skype counselling?
    Before the session you would need to pay via PayPal. You will find the PayPal service button on my website under- Getting in Touch and Cost . You will be asked to input your Visa, MasterCard or Maestro details. All you need to do is follow the instructions and once the payment is complete, I will video call you at the agreed time.

    What about security and confidentiality?
    Skype has a security policy and it’s available for you to read via your Skype. There are Skype privacy settings you can control who can call you, send an instant message, and also manage your Skype history. To update your settings on your PC you will need to , open Skype and click tools> options> privacy. You will also need to ensure that during your Skype session you are alone and have no interruptions, for example, you have the door closed, the phone is switched off and anybody else in the home does not interrupt you.


    FAQ. laptop

    How to access a skype counselling session .

  • firstly you must ensure your Skype settings are correct and you are able to hear
    and see via a Skype video .
  • you well need to send an e-mail or make contact by phone to arrange a Skype session.
    You need to send me your Skype contact address so I can Skype you. This will enable
    you to access the Skype session.
  • you make a payment through PayPal (30 minutes before the session), this is to allow
    the transaction to transfer.
  • I will video call you at the agreed time.
  • At the end of the video call, we will arrange another session.

    What happens if we lose Skype contact?
    If we cannot contact each other, for some reason. I will send you an email, text or phone you, you can do the same with me. So, if we are out of touch, check e-mails/mobile phone. Also, if my computer has broken (unlikely, but it can happen), I will contact you by phone and reschedule the session. If we are unable to find each other on Skype. You can e-mail me, text or phone me and let you know that you are expecting a session and unable to contact me (mobile number).

    How do I know if Skype counselling will suit me?
  • Skype counselling will not be suitable for clients who are in acute crises.
  • have been diagnosed with a serious mental illness for example psychosis or bipolar illness.

    If you come under one of the above categories, contact your GP. If you are likely to self-harm you can call the Samaritans on 08457 90 90 90 or go to A&E.


  • FAQ. pros and cons

    The advantages of Skype
    Skype counselling is helpful to groups of people who find it difficult or impossible to travel to a face-to-face session, such as those who have restricted mobility, or housebound for any reason, live in a remote area, or do not have childcare.

    Clients having counselling via Skype, say that 'seeing a counsellor from your own home makes them feel more relaxed, safe and in control of the process, allowing them to open up more readily. You can feel less intimidated then directly face-to-face with the counsellor, and easier to discuss embarrassing problems’.

    Seeing counsellor outside your area means you will not run into your counsellor when you out shopping.

    The disadvantages of Skype counselling?

  • Confidentiality can be more problematic because of interruptions.
  • Technical problems such as internet connections can be disrupted before and during the session.



    What is counselling?


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